Each artwork is carefully inspected and securely packaged before dispatch. The information below applies to all purchases through connorhornby.com.

Delivery & Returns

Delivery

All orders are dispatched from the United Kingdom.

Limited edition prints are supplied mounted unless stated otherwise. Original artworks may be supplied framed or unframed.

Estimated delivery after dispatch:

- United Kingdom: 2 - 5 working days

- Europe: 5 - 10 working days

- International: 7 - 14 working days.

Tracking will be provided where available.

Customs & Import Fees

Orders delivered outside the United Kingdom may be subject to customs duties, import taxes or local handling charges.

These charges are determined by the destination country and remain the responsibility of the purchaser.

Returns & Refunds

In the unlikely event of a print getting damaged in transit, a replacement print will be sent or a full refund issued.

If you wish to return your order, please contact me within 14 days of delivery. Returned artwork must be unused, in its original condition and returned with all accompanying documentation. Once safely received, your refund will be processed using the original payment method.

Where an international order is returned due to unpaid customs duties or import fees, any refund will be processed once the artwork has been safely returned in its original condition. Original shipping costs and any charges incurred as a result of the return may be deducted from the refund where applicable.